It’s almost inevitable that the launch period of a new console will come with a handful of unforeseen issues, and the Xbox Series X is no different. However a number of reported issues with the Series X’s disk drive are frustrating players–especially considering one of the big reasons for the $200 price increase from the Series S is the inclusion of a disk drive.
While Microsoft hasn’t said anything officially about any of the reported issues, and didn’t send a comment for Polygon’s report on the issues, users on Twitter and Reddit have posted videos of their disk drive problems.
One of the main disk drive issues appears to involve disks getting stuck halfway or not being accepted into the console. Sometimes this is accompanied by a loud clicking or clunking noise from the disk drive’s motor.